Frequently Asked Questions
Monogram Box FAQ
WHEN CAN I EXPECT MY MONTHLY FRAMED STYLE BOX?
Your payment will be drafted on the 1st of each month. Boxes will be shipped within 15 days of that payment, sometimes earlier! If you sign up after the 1st of the month, then your payment will be drafted the following month on the 1st.
IF I SUBSCRIBE TO THE COMBO BOX, WILL MY FRAMED STYLE BOX AND T-SHIRT CLUB SHIP SEPARATELY?
No, your t-shirt will be added to your Box that’s already shipped each month. One shipping fee for both!
HOW DO I UPDATE MY PAYMENT METHOD?
Please visit this link https://shop.framedbysarah.com/account and log into your account. You’ll see a place to update your payment method, contact info and billing/shipping address information on your dashboard.
HOW DO I CHANGE MY SIZING?
Please visit this link https://shop.framedbysarah.com/account and fill out the form to update your sizing.
IS THERE A COMMITMENT OR CAN I CANCEL ANYTIME?
There is no long term commitment. We hope you love your boxes! But, if you need to cancel your subscription, please visit this link https://shop.framedbysarah.com/account and fill out the form to cancel your subscription.
WHAT HAPPENED TO THE MONOGRAM BOX?
SO many subscribers loved The Monogram Box for many years. And so did we! But we felt it was time to bring you something fresh and fun but just as amazing! The Framed Style Box will still deliver the same high quality, carefully curated, gotta have ‘em items you’ve come to expect. More wearables. More inspiration. More comfort and confidence to help you feel pulled together and ready for the day. The only difference is none of the items will be monogrammed. We know you’re going to LOVE the Framed Style Box as much as we do!
Framed! T-Shirt Club and Tees 4 Teachers Club FAQ
HOW DOES THE SIZING RUN ON THE MONTHLY T-SHIRTS?
ll shirts are unisex sized for the perfect fit! We offer Adult Sizes Small-3X Large. See sizing chart below for more info.
WHEN CAN I EXPECT MY MONTHLY T-SHIRT?
Your payment will be drafted on the 5th of the month for the Framed! T-Shirt Club and on the 26th of the month for the Tees 4 Teachers Club. Shirts are packed and shipped within 5 days of their respective payment draft date. If you sign up after the payment draft date, then you will be drafted the next month and receive that month’s tee.
IF I’M A CURRENT FRAMED STYLE BOX SUBSCRIBER, CAN I ADD MY TEE TO MY MONTHLY SUBSCRIPTION?
Yes! You can add the Framed! Monthly T-Shirt Club to your Framed Style Box by upgrading to the Combo Style Box or the Ultimate Style Box and your items will ship together. You can upgrade by emailing us at SarahsTeam@framedbysarah.com and we’ll be happy to take care of that for you! Because of the later payment draft date of the Tees 4 Teacher T-Shirt Club, we are not able to add it to your Framed Style Box. We don’t want you to have to wait that long to get your super cute teacher tee!
IF I’M A CURRENT FRAMED STYLE BOX SUBSCRIBER, WILL I BE CHARGED EXTRA SHIPPING FOR THE T-SHIRT CLUB?
No, your Framed! T-Shirt Club Tee will be added to your box that’s already shipped each month.
HOW DO I UPDATE MY PAYMENT METHOD?
Please visit this link https://shop.framedbysarah.com/account and log into your account. You’ll see a place to update your payment method, contact info and billing/shipping address information on your dashboard.
HOW DO I CHANGE MY T-SHIRT SIZE?
Please visit this link https://shop.framedbysarah.com/account and fill out the form to update your sizing.
CAN I EXCHANGE MY T-SHIRT SIZE AFTER I RECEIVE IT?
If we have your size in stock, we are happy to exchange sizes. Just email our team at SarahsTeam@framedbysarah.com for return instructions. If you’ll pay to ship it to us, we’ll pay for shipping the new tee back to you!
IS THERE A COMMITMENT OR CAN I CANCEL ANYTIME?
There is no long term commitment. We hope you love your tees! But, if you need to cancel your subscription, please visit this link https://shop.framedbysarah.com/account and fill out the form to cancel your subscription. Please note – cancellation requests must be received 14 days before your t-shirt billing date (5th or 26th of the month) or you will be charged for the following month.